Returns & Exchanges

We stand behind the quality of our shaving tools and offer a 30-day satisfaction guarantee to ensure you achieve the perfect shave. If you are not completely satisfied with your purchase, we provide easy returns and exchanges for all Rockwell hardware.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all razor components and accessories are included to qualify for a full refund.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.